Terms and conditions of use

Delivery Time

Orders should arrive within 2-14 workdays after we have received payment, but may vary depending on the destination. Leadingcomposites.com is NOT responsible for any delays of your package during delivery. Leadingcomposites.com has NO control over this. By placing an order with us, you accept the risk that your package may be delayed during shipment.

LOST OR DAMAGED ITEMS

You understand and agree that Leadingcomposites.com shall not be liable for any direct or indirect damages done by any of the services we provide. All items are purchased at your own risk. Any damage caused from shipping is to be taken up by you with the shipping company. Leadingcomposites.com will provide you with the tracking number and contact information for the shipping company as needed. Once this information is provided to you, it is your responsibility as the customer to contact and deal with the shipping company. We do not assume any responsibility for lost packages.

IMPORT TAX

When ordering goods from Leadingcomposites.com for international deliveries you may be subject to import duties and/or taxes that apply to your country. Leadingcomposites.com is not responsible for any charges that are incurred from customs/duties whatsoever. Any additional charges for customs clearance are considered outside of our control and Leadingcomposites.com cannot predict the value of what these charges may be. For further information on custom and excise policies in your country, please contact your local customs office.

PAYMENT METHODS

Purchases made through the Leadingcomposites.com online store can be paid only with PAYPAL, SKRILL or Cash on Delivery for Domestic orders.

REFUNDS & EXCHANGES

Leadingcomposites.com will not accept any returned merchandise without prior written communication and agreement. You can return item(s) within 7 days at your own expense (non-used item(s) in new condition). We will either exchange the item(s) and send it to you for free or refund your money minus shipping costs and/or additional fees. Both the returned item(s) and the packaging have to be in unused. If the package is damaged we will charge a fee of at least 15% of the value of the merchandise. Cancellation of orders: If an in stock/activated order is cancelled before it has been sent out, we reserve the right to charge a restocking fee of €5.00.

AVAILABILITY

We try our best to keep our webstore as up to date as possible. Even though our online stock is updated automatically, there is always a possibility the ordered item(s) marked “available” are NOT available in desired sizing and/or sold out. Leadingcomposites.com will try to inform you as soon as possible when this occurs and give you alternative options if possible.